Community Report

As health care continues to change, Holland Hospital stays true to its mission: to continually improve the health of the communities we serve in the spirit of hope, compassion, respect and dignity.

Community Report

As health care continues to change, Holland Hospital stays true to its mission: to continually improve the health of the communities we serve in the spirit of hope, compassion, respect and dignity.

Community Report

As health care continues to change, Holland Hospital stays true to its mission: to continually improve the health of the communities we serve in the spirit of hope, compassion, respect and dignity.

Community Report

As health care continues to change, Holland Hospital stays true to its mission: to continually improve the health of the communities we serve in the spirit of hope, compassion, respect and dignity.

Together, We Are More

Every day, we fulfill our commitment to improve the health of our communities now and for the future— whether it’ s promoting a healthier community by providing expert specialty services and improved access to treatment, or continuing to grow through coordinated care and strategic partnerships.

%
Of babies in our service area
start life here.
%
Growth in joint replacement
over past five years.
%
Of joint replacement patients
travel here from other regions.
%
Of our patients travel from
beyond our service area.
Babies Born
Emergency Room Visits
Outpatient Visits
Lab Tests
Home Health Visits

How We Measure Care

It starts with the friendly smile that welcomes you to expert, personalized care. We carefully evaluate your health needs. And we adjust our services to best serve you. No matter how the health care landscape changes, we will continue to pursue improvements in quality and access to make your experience best in class.

Highlights

Behavioral Health Services

Our team of behavioral health experts provided over 33,000 outpatient visits and nearly 5,000 days of inpatient treatment for those in our community needing mental health services.

Breast Care Fund

Established a year ago, this fund has helped more than 50 women from Ottawa and Allegan counties receive essential breast screening and diagnostic services from donated dollars.

Culinary Cabaret

Attendees, event partners and local restaurants helped raise $174,215 for the Holland Community Health Center, surpassing last year by more than $13,000. The Center provides high quality, affordable health care for close to 5,000 friends and neighbors in our local community.

health pointe collaboration

Holland Hospital and Spectrum Health have partnered to create Health Pointe—an integrated care campus in Grand Haven Township slated to open in the fall of 2017. Health Pointe will house primary care physicians, specialists, lab and radiology services, urgent care and outpatient surgery to better serve the residents of northern Ottawa County.

High Risk Breast Clinic

Expert evaluation and monitoring for patients at high risk of developing breast cancer. Our goal is to help identify those at increased risk and to help reduce the risk of the disease or diagnose it at its earliest stages.

UroNav fusion biopsy

Holland Hospital and Western Michigan Urological Associates are pleased to be the first in the region to offer UroNav Fusion Biopsy, an innovative new technology offering advances in prostate surveillance and more precise detection of prostate cancer.

Overnight Stays
Patient Admissions
Surgeries/Endoscopies
Radiology Procedures
Urgent Care Visits

How You Measure Care

As we strive to improve your patient experience, we value and rely on your letters and feedback, whether its praise for your care or suggestions on ways to improve. In your own words, you measure care by a warm smile, genuine concern, a sympathetic ear, a thoughtful touch and the best possible treatment outcomes so you can get back to your life.

%
Of patients would use
Holland Hospital again.
%
Of patients rate Holland Hospital
a 9 or 10.
%
Of patients report high satisfaction
with Holland Hospital.
Physicians
Employees
Volunteers

By The Numbers

Our culture of quality guides everything we do. We are called upon to deliver care that is both high quality and cost effective. That's the meaning of "value" – getting the most from every health care dollar for you and your family. Our medical staff, employees and volunteers consistently achieve the highest levels of safety, service, satisfaction and success. Their dedication to your care, our community, as well as to each other, gives us a talented and superior workforce with your care always at the forefront.

Financial Stewardship

Financial Statement

  • Operating Revenue: $222 Million
  • Operating Expenses: $218 Million
  • Operating Income: $4.5 Million
  • Operating Margin: 2.0%
  • Source: Holland Hospital FY 2015 Audited Financial Statement

Community Benefits

  • Unpaid Medicare: $15.9 Million
  • Unpaid Medicaid: $11.7 Million
  • Bad Debt: $10.8 Million
  • Charity Care: $1.3 Million
  • Other Community Benefit Programs: $4.9 Million
  • Total: $44.6 Million

Payer Mix

  • Medicare
    %
  • Medicaid
    %
  • Blue Cross
    %
  • Priority Health
    %
  • Managed Care/Commercial
    %
  • Self-Pay/Other
    %

Operating Percentage

  • Salaries & Employee Costs
    %
  • Supplies & Purchased Services
    %
  • Depreciation & Interest
    %
  • Utilities & Other Expenses
    %

Board of Directors

Dale Sowders
President & CEO

Juanita Bocanegra

Mark Stid, MD
James Stroop
Board Chair

Mabel Casey
Dawn Garcia Ward
Jane Clark
Secretary

Kris DePree
Tony Yasick, MD
Phil Koning
Treasurer
Roger Gamache
Douglas Hoey, MD
Chief of Staff
Dave Mason

celebrating dedication and honoring longevity

We honored and celebrated our dedicated employees at our 2015 Employee Service Awards.
Lifetime Hours of service
Total years of service
Employees Honored

One Mission. One Hospital.

For nearly a century, our lakeshore community has trusted Holland Hospital
to provide outstanding health care for every stage of life.

As the population has grown and needs have changed, so have we. We’ve grown from humble beginnings in 1917 to a national award-winning hospital with high quality health services across the full continuum of care.

The future will bring more change, but one thing remains steadfast – our dedication to best in class innovation and quality care that puts you first.

Our Main CampusHolland, Michigan USA

Speak to Us(616) 392 5141

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