Community Report

From humble beginnings in 1917 to a national award-winning hospital, our dedication to innovation and quality care always puts you first. Our commitment to the community means we are always here for you with a broad range of convenient health care services. And it’s your experiences that validate how Holland Hospital makes a difference. Every team. Every one. Every day.

We are dedicated to serve our community and honored by your stories and experiences. As friends, neighbors, relatives or visitors passing through town, you’ve become part of our hospital family.

Thank you for trusting us with your care.

Overnight Stays
Patient Admissions
Radiology Procedures
Urgent Care Visits

An exceptional patient experience is how we measure success. As we strive to continuously improve your patient experience, we value and rely on your letters and feedback, whether it's praise for your care or suggestions on ways to improve.

Life-Saving Cardiac Care

Larry Poppema

Running marathons, and all the activities I've done through the years, and then to have something like this was a shock to me, to my family, to my friends... nobody could believe it.

Larry Poppema
During an intense game of pickleball, Larry Poppema experienced an unusual pain in his chest. As a healthy, lifelong athlete, he knew something wasn't right. An appointment with his physician revealed a serious coronary blockage that his cardiologist corrected with percutaneous coronary intervention (PCI) at Holland Hospital. Now, Larry is back to his active lifestyle…and that includes pickleball.

Elective PCI Now Available at Holland Hospital

Lakeshore residents can choose to have a vital heart procedure performed right here. Learn More
Babies Born
Emergency Room Visits
Outpatient Visits
Lab Tests
Home Health Visits

Special Care for Special Twins

Jill Burden

The nurses were positive and caring. They respected how tender a time it was, especially when I was discharged before the babies.

Jill Burden
Jill Burden’s pregnancy with twins had been relatively complication-free until her water broke at 35 weeks and left her afraid for the health of her babies. But soon after at Holland Hospital, Jill and her husband John were comforted by news of strong heart beats and access to our Special Care Nursery for babies born prematurely.

We honored and celebrated our dedicated employees at our 2016 Employee Service Awards.

Lifetime Hours of service
Total years of service
Employees Honored

Building Strength & Bonds on Recovery Road

Michael Kelly

They're very personal, on a level in which we created a bond. It was as if I had somebody by my side, that was on my team.

Michael Kelly
A serious car accident left Michael Kelly with a broken neck and shattered pelvis. One week later, Michael and his wife welcomed their first child. Tackling some deep concerns and fears, Michael put his trust in Holland Hospital's rehabilitation experts to help him regain strength and get him back on his feet.

Holland Hospital Physicians
Brian Cote, DO, Holland Hospital Urgent Care
Holland Hospital Employees
Laboratory Services Team
Volunteer Services

Our physicians, clinical staff, employees & volunteers MAKE A DIFFERENCE.

Every team. Every one. Every day. Read More

Financial Strength

Financial Statement

  • Operating Revenue: $235 Million
  • Operating Expenses: $227 Million
  • Operating Income: $7.7 Million
  • Operating Margin: 3.3%
  • Source: Holland Hospital FY 2016 Audited Financial Statement

Community Benefits

  • Unpaid Medicare: $19.9 Million
  • Unpaid Medicaid: $13.1 Million
  • Bad Debt: $9.3 Million
  • Charity Care: $743,000
  • Other Community Benefit Programs: $4.5 Million
  • Total: $47.5 Million

Payer Mix

  • Medicare
  • Medicaid
  • Blue Cross
  • Priority Health
  • Managed Care/Commercial
  • Self-Pay/Other

Operating Cost

  • Salaries & Employee Costs
  • Supplies & Purchased Services
  • Depreciation & Interest
  • Utilities & Other Expenses

Board of Directors

Dale Sowders
President & CEO

Juanita Bocanegra

Mark Stid, MD
Jane Clark
Board Chair

Mabel Casey

Dawn Garcia Ward
James Stroop

Kris DePree

Tony Yasick, MD
Phil Koning

Roger Gamache
Douglas Hoey, MD
Chief of Staff

Dave Mason


As we approach our 100th anniversary, we pause to reflect on those early years and the commitments made to the community. And we honor those commitments by boldly looking ahead to the medical advances, innovations and infrastructure that allow us to continue that steadfast commitment to improving the health of the communities we serve in the spirit of hope, compassion, respect and dignity.

Holland Hospital Centennial
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