Holland Hospital's spine and orthopedic care earn national recognition for leading-edge performance, superior outcomes and high patient satisfaction. Advances in spine and orthopedic treatment mean patients can regain mobility, relieve pain and return to activities or favorite sports more rapidly than ever before.
In August, our new inpatient Spine & Orthopedics Unit opened to meet rapidly growing demand. The 23,400-square-foot addition features the latest in hospital design and technology with 24 private rooms and a dedicated rehabilitation area to speed patient recovery. At the grand opening celebration, over 1,000 area residents toured this beautiful, technologically advanced treatment unit.
Healthgrades™ awarded Holland Hospital top ratings for Orthopedic Excellence, Spine Surgery, and Back and Neck Surgery, as well as the esteemed Joint Replacement Excellence Award. We also received the Outstanding Patient Experience Award for four years in a row, validating our organization-wide commitment to outstanding care.
These are just a few of the reasons Holland Hospital has become a destination center for orthopedic and spine patients from outside our community, drawing patients from across Michigan and other states as well.
We partnered with a number of local businesses to make sure the new Spine & Orthopedics Unit is best suited to the needs of our patients. The attractive, functional and feature-rich results speak for themselves. From state-of-the-art patient beds to comfortable recovery and guest seating, our patients and their families can rest easy.
Lakeshore-area women have convenient access to a wide range of health services designed for their needs—from specialists in primary care, obstetrics, midlife care and gynecology to experts in surgery, pelvic health, and more. Holland Hospital and Lakeshore Health Partners provide expert, personalized and compassionate care for every stage of a woman's life.
During the past year, women's health in our area made another step forward with the launch of Holland Hospital Comprehensive Breast Services. This community-wide initiative brings together services, leading-edge technology and the area's top-notch specialists to deliver the highest quality breast care close to home.
The multidisciplinary leadership team is made up of local breast care providers including primary care physicians, radiologists and imaging specialists, oncologists, pathologists, rehabilitation specialists, women's health specialists and breast, general and plastic surgery experts.
Bridging traditional boundaries, we work as a team to deliver exceptional breast care that's accessible, personalized, coordinated, and timely—simply put, what is best for each patient.
Lakeshore Health Partners–Women's Health has set the pace for serving women in the area thanks to board-certified physicians and menopause practitioners Barb DePree, MD, and Laurie Birkholz, MD. Recognized for her outstanding work with patients, Dr. DePree (at left) was named by her peers from the North American Menopause Society (NAMS) as Menopause Practitioner of the Year for 2013.
Breast cancer treatment can be a confusing maze for the patient. That's why the hospital now offers a full-time "navigator" to provide patients with information, education and support as needed. The navigator works with the patient's physician and specialists to guide the patient through the treatment process, including scheduling appointments and connecting with area resources.
Eight Holland Hospital physicians spoke at our Pink Soirée, an evening to raise awareness of breast cancer prevention and resources. About 150 attended the fall event at the Felt Mansion. Proceeds will help fund breast health services for underserved patients of the Holland Community Health Center.
Area residents will appreciate the expanded services and convenience that are coming soon to our campus. Construction of a new office building is underway that will provide ready access to cardiology and vascular specialists with a direct connection to the main hospital. The 33,000-square-foot facility will be home to local West Michigan Heart cardiologists, part of the Spectrum Health Medical Group, who will relocate when construction is complete in May 2014.
During a cardiac emergency, immediate intervention is vital. Our treatment of heart attacks is ranked among the best by the National Registry for Myocardial Infarction (NRMI).
In addition, we're one of only 32 hospitals nationwide to receive the American College of Cardiology Foundation's "Get with the Guidelines" Gold Performance Achievement Award for 2013—recognizing our success in implementing a higher standard of care.
This year, Interventional Radiology (IR) services increased their on-site hospital presence to provide consistent coverage and help meet the growing need for IR consultations. Interventional Radiologists are medical doctors who perform percutaneous (through the skin) procedures using highly detailed images and state-of-the-art medical equipment. In certain cases, IR is an alternative to surgery with smaller incisions, less pain and faster recovery.
Roger Rietberg, a retired Hope College music professor, learned just how quickly our heart team can respond when he came to our emergency room with a dangerously slow heart rate. Within four hours he had a pacemaker in his chest regulating his heartbeat. Our cardiologists, emergency staff and responders, and Catheterization Lab staff turned a health crisis into a rewarding experience. "We were so grateful for everything Holland Hospital could do," said his wife Evelyn. "It was so good to know they were all right there and we didn't have to travel [for care]."
A new awareness campaign this summer helped educate consumers about the appropriate use of Urgent Care and the Emergency Department. The goal is to help area residents know where to go in a medical crisis, shorten wait times, and reduce patient transfers to the Emergency Department.
The campaign also reminded residents that our Urgent Care offers convenient hours (10 am–10 pm every day) and on-site presence of board-certified physicians with training and experience in Urgent Care or Emergency medicine.
Watch Michael Mott, MD, of Holland Hospital Urgent Care, discuss urgent care treatment decisions at our free, monthly Physician Lecture Series for the general public. Dozens of topics, from spine surgery to memory loss, are just a click away.
Patients with true emergencies such as chest pain or stroke symptoms should call 911 and go to the Emergency Department. However, when patients experience non-life-threatening injuries and illnesses, it is more efficient and less expensive to seek treatment at our Urgent Care or Walk-In Care locations.
Holland Hospital employees are encouraged to recognize and reward exceptional performance. Last year, our Urgent Care team was honored by peers with the Holland Hospital Team Extraordinaire Award for working together to implement a forward-thinking and more efficient approach to patient care.
Holland Hospital Urgent Care and Lakeshore Health Partners Walk-in Care treated over 43,600 patients in the past year. More than 44,000 area residents received care in our Emergency Room.
Holland Hospital's designation as a Certified Primary Stroke Center means we have the expertise, experience and proven outcomes to respond with immediate lifesaving care whenever stroke occurs. A dedicated stroke team is specially trained and prepared to converge for rapid assessment and appropriate treatment. In 2013, we once again earned Healthgrades' 5-star rating for stroke care – the eighth year in a row that the hospital has achieved this recognition.
From the moment a stroke occurs, treatment is a race against time to prevent lasting damage. A recent study, called INSTINCT (Increasing Stroke Treatment through Interventional Change Tactics) shows that well-trained, well-prepared hospitals such as ours can provide state-of-the-art treatment safely, saving precious minutes.
Welcoming a new baby into the world is among life's most meaningful experiences. At Holland Hospital, we are honored to share in the joy of birth planning and delivery for so many of our area residents. Boven Birth Center continues to be the leading choice of new and growing families. This year, more than three out of four new moms along the Lakeshore trusted us with their birth experience.
Our specially trained childbirth team includes obstetric nurses and pediatric experts who are dedicated to exceed your expectations and ensure that new families make a healthy, happy transition to home. We offer state-of-the-art facilities and technology — including our advanced Special Care Nursery, if needed — and comfortable, private rooms designed with moms, families and new babies in mind.
Our Hospital Medicine Service continues to grow as more area providers and their patients take advantage of support from our hospital-based team of internal medicine physicians. These doctors specialize in caring for patients while they are hospitalized and work closely with primary care physicians to ensure the best possible care. As a result, primary care providers are assured that their patients benefit from hospitalists' high level of clinical expertise, quick response and often shorter hospital stays.
Holland Hospital Behavioral Health Services treats mind, body and spirit with mental health services for all ages, including children, adolescents and adults. Our multidisciplinary team of psychiatrists, psychologists, nurses, medical social workers and other mental health professionals helps patients achieve a healthy and rewarding life.
Behavioral Health Services began 2013 in its new outpatient facilities—right next door to its previous location. The client-friendly facility has nearly 10,000 square feet and more than 20 private counseling offices designed specifically for patient care, comfort and confidentiality. We are the only mental health provider in the area to be designated for state-sponsored treatment of problem gambling.
Allergy sufferers have a new treatment option that replaces allergy shots with a simple drop of liquid taken under the tongue. Lakeshore Health Partners–ENT now offers sublingual immunotherapy, which means patients can avoid making a weekly trip to the doctor’s office for an injection. Each patient’s bottle of drops is individually mixed according to the results of his or her allergy testing. Many patients report improvement in their symptoms after just a few months. LEARN MORE
Each year, Holland Hospital performs thousands of echocardiology studies, a non-invasive test that provides ultrasound images of the heart to help diagnose, manage and monitor heart disease. This fall, Radiology Services added advanced three-dimensional (3D) echocardiology to its arsenal of imaging capabilities. This new technology provides more detailed, real-time images of the patient's beating heart, allowing cardiologists to closely examine the heart's anatomy and function and develop an appropriate treatment plan.
What does it take to implement a new, fully integrated electronic medical record (EMR)? Answer: Thousands of hours of work over 18 months by more than 100 employees and physicians. No small task, so why do it? Easy: For our patients. When fully implemented in May 2014, our new EMR will improve care coordination, efficiency, communication and best practice while reducing redundancy and wait times. The bottom line: Nursing staff will have more time to spend caring for patients. According to a 2013 survey, 53% of each nurse's shift is spent on tasks other than patient care.* Imagine an exceptional team with even more time to focus on what's really important— patient care— and less on charting and waiting for information. *Top 10 Clinical Trends http://www.voalte.com/2013specialreport/
Imaging technology continues to advance at a rapid pace. In response to requests from physicians and patients, we're pleased to offer mobile PET/CT scans in partnership with Alliance HNI mobile imaging. The mobile PET/CT unit is located at the Holland Hospital Medical Building in Zeeland one day a week, giving patients convenient access to this highly advanced technology which can provide early detection of cancer, cardiovascular concerns and neurological disorders such as Parkinson's, Alzheimer's and stroke. In addition, patients now have access to mobile MRI service at our same location in Zeeland.
A new Laboratory Information System (LIS) was implemented to track specimens and improve the accuracy and efficiency of the process. Similar to package tracking technology, the new system provides real-time bedside label printing for lab specimens. Patients have fewer instances of repeat draws and physicians have more timely access to blood culture results, meaning faster diagnosis and treatment. In addition, the system provides new bar-coded ID bands that allow phlebotomists to identify patients and collect necessary health information with one swipe of a handheld scanner.
Holland Hospital recently adopted new technology that continuously monitors patient hemoglobin levels during surgery. The new monitoring technology provides real-time directional trends in hemoglobin and can help clinicians better detect potential life-threatening events. The noninvasive monitoring devices have been shown to speed clinical decisions and avoid the possibility of unnecessary blood transfusions in the operating room—thereby enhancing patient safety and reducing costs.
Our Home Health Services staff visits patients throughout Ottawa and Allegan Counties, which can make communication between the office and staff/nurses in the field a challenge. For this reason, we recently implemented new iPhone 5 technology with features like the mileage advisor app and GPS coordinates to track visits and manage efficient routing between patient locations. Professional staff use their iPhones as mobile hotspots to access online resources via their laptops. The camera phone also allows direct downloads to the wound care program from remote locations. LEARN MORE
One of our simplest and most frequently used pieces of equipment—beds—is getting a high-tech upgrade. All adult hospital beds will be replaced with the Stryker InTouch® bed— the first high-acuity-care bed to combine advanced technology, intuitive operation, and leading-edge ergonomics. One notable feature is the bed's Zoom® Motorized Drive System. When patients are transferred by bed from their room to another area, they can be comfortably transported in their own bed—decreasing the need for transfers between beds. The drive system also replaces most manual pushing, reducing muscle strain for staff.
We first introduced the Lakeshore area to robotic-assisted surgery in 2007. Now, the hospital has upgraded to the latest advanced surgical robot, the da Vinci Si. It is used by our specially trained surgeons for a variety of surgical procedures including urological, gynecological and certain general surgeries, such as gallbladder surgery. A key feature of the da Vinci Si is its ability to perform single-site surgery – a virtually scar-free procedure which requires only one incision in the navel. Its integrated fluorescence imaging capability provides real-time, image-guided identification of key anatomical landmarks using near-infrared technology, allowing the surgeon to see anatomical tissues in ways not possible with the naked eye. LEARN MORE
We know excellent outcomes, patient safety and satisfaction matter to you. Being in the top 2% of hospitals in the country helps confirm that we do things right to meet patients' needs and serve the community. We're honored to provide you with the high level of care that these awards signify.
Holland Hospital's nurse-to-patient ratios exceed national benchmarks, and our unit staffing ratios are among the top 15% in the nation, an approach that is shown to improve patient outcomes as well as patient satisfaction.
Our nursing staff regularly receives glowing reviews in patient satisfaction surveys. They work as a team and assist each other at every opportunity. This year, registered nurses Deb Langeland and Sheryl Piper were honored by their peers for their exceptional commitment, compassion and care.